Effective Date: 07-16-2024

 

Electric Bike Seller ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our Shopify e-commerce site (the "Site").

Information We Collect

Personal Information:

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. This includes:

Contact Information: Name, email address, phone number, and shipping/billing address.

Payment Information: Credit card details and payment information.

Order Information: Products purchased, order history, and customer service interactions.

Device Information:

We automatically collect information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device.

Cookies:

We use cookies to improve your browsing experience on our Site. Cookies help us understand how you interact with our Site, remember your preferences, and enhance the overall user experience.

How We Use Your Information

Order Processing:

We use your personal information to process and fulfill your orders, including sending you emails to confirm your order status and shipment.

Communication:

We use your contact information to communicate with you about your orders, respond to inquiries, and provide customer support.

Marketing:

With your consent, we may use your information to send you marketing communications, including promotions, new product updates, and special offers.

Site Improvement:

We use the device and usage information to improve our Site’s functionality and to understand how our customers interact with the Site.

Sharing Your Information

Third-Party Service Providers:

We share your personal information with third-party service providers to help us provide our services and fulfill our contracts with you. For example, we use Shopify to power our online store and may use other providers for payment processing and shipping.

Compliance with Laws:

We may disclose your information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Your Rights

Access and Correction:

You have the right to access and correct your personal information. You can update your account information directly on the Site or contact us for assistance.

Opt-Out:

You can opt-out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

Data Deletion:

You have the right to request the deletion of your personal information, subject to certain exceptions. Contact us if you wish to exercise this right.

Security

We take reasonable precautions to protect your personal information and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and we encourage you to review our Privacy Policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Electric Bike Seller

Email: sales@electricbikeseller.com

Text: (224) 717-0380

 

Thank you for trusting Bike Seller with your personal information.